+1 (437) 230 5305

contact@chasebpo.com

Non IT Staffing Solutions

Customer Support That Scales With Demand

Build and ship faster with experienced remote developers who plug into your stack and process. Perfect for startups, ecommerce, and growing teams across Canada and the U.S.

Why ChaseBPO Support

Multichannel coverage & SLAs

SOP-driven quality & empathy

Trained on your product/brand voice

Elastic capacity for peaks

What We Do

Tier 1 & triage

Order status/returns/billing

Knowledge-base upkeep

Escalations

CSAT/NPS tracking

Tools

Engagement Models

How It Works

Playbooks & macros

Step 1

Training & shadowing

Step 2

Go-live & QA

Step 3

Use Cases

Mini-FAQs

Languages?

English primary; bilingual on request

QA?

Scorecards, reviews, calibration

Security?

Role-based access; PII SOPs